Refund policy

TERMS & CONDITIONS

Shipping & Turnaround

In-stock items ship within 3–5 business days via USPS or UPS with insurance.

Custom orders may take up to 10 weeks to ship. Turnaround times are estimates, not guarantees. Please notify us at the time of ordering if you need your item by a specific date.

As a small family business of two, we personally handle all design, production, and shipping. While we do our best to meet estimated timelines, unexpected delays may occur. For order updates, please contact us through your original point of contact and we will respond within 24 hours.

Refunds & Returns

Refunds for in-stock items must be requested within 5 days of delivery and are subject to a 25% restocking fee. Items must be returned unused, in original packaging, and in new condition. Buyer is responsible for return shipping.

All custom items and deposits are NON-REFUNDABLE and FINAL SALE.

Shipping fees are non-refundable. We reserve the right to refuse returns that do not meet these conditions.

Thank you for supporting our small business!